Frequently Asked Questions
Everything you need to know about your dumbermini experience
How long will it take to receive my order?
Standard shipping typically takes 5-10 business days. Once your order is processed, you will receive a tracking number via email to monitor your package's journey.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return or exchange.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How can I track my package?
Once your order ships, you'll receive an email with a tracking link. You can also log into your dumbermini account to view your order history and real-time status.
Are your products covered by a warranty?
Yes, all dumbermini products come with a 12-month manufacturer's warranty against defects in materials and workmanship.